RETURNS & EXCHANGES

If, for any reason, you are unhappy with your purchase, we will accept merchandise for return or exchange.
Your return must be postmarked within 4 days of receipt, and be in perfect condition.
Please insure and track your return package and remember to properly pack the merchandise so that it is not damaged in transit.

Shipping address:

bLugrn Design
1328 Vermont, NW
Washington, D.C. 20005

***Important Note:

Shipping and handling fees are non-refundable. There is a 15% restocking fee for RETURNS only. There are no restocking fees on EXCHANGES. Additional shipping costs on exchanges may apply.

For any further questions, email info[at]blugnrdesign.com

SPECIAL ORDERS

Blugrn Design will gladly do custom orders. Please email lucia[at]blugnrdesign.com for requests. CUSTOM ORDERS ARE NON REFUNDABLE OR RETURNABLE.

JEWELRY REPAIR

If anything should happen to your jewelry we will gladly repair it for you. Properly pack the merchandise so that it is not damaged further in transit along with your shipping information and request.
Please ship your item to the following address:

bLugrn Design
1328 Vermont, NW
Washington, D.C. 20005

PRIVACY POLICY

Blugrn Design values its customers and respects their privacy. We collect customer information in an effort to improve our customers' shopping experiences and to communicate to our customers about our products, services, and promotions. We recognize that we must maintain and use customer information responsibly. We do not sell the information you provide to us online.

WHOLESALE
Most stainless steel silhouettes and some paper goods available for wholesale.
Our minimum for initial orders is $400.00. Subsequent orders - $200.
Payment must be received prior to shipment.
Please allow 4-6 weeks for delivery after payment has been recieved.
Please Contact me for prices and other information.